Cutting IT costs and optimizing operations for a Healthcare Leader

Streamlined IT operations with automation, visibility, and governance.

Customer

A leading healthcare provider managing large-scale operations across a rapidly expanding network.

Challenge

The client struggled with rising IT costs, fragmented spend, and limited financial visibility.  Outdated ITSM workflows and unenriched tickets created heavy manual workloads, while weak governance left IT investments misaligned with business priorities.

Our Approach

cloudrho combined FinOps cost discipline with IT operations transformation to deliver measurable impact. We conducted a diagnostic assessment, optimized infrastructure and pricing models, automated repetitive ITSM processes, enriched tickets, implemented real-time dashboards, and introduced scalable L1.5 and network support.

Business Outcomes

20%+

IT cost savings within 12 months

~$1M+

reduced in IT operations costs annually

The client moved from fragmented IT management to a scalable, efficient model, achieving cost savings, stronger governance, improved financial transparency, and automated workflows to support future growth

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